a’Mar Boutique respects your privacy and takes reasonable steps to handle personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose and protect personal information when you visit our website or purchase from our online store.
The application of Australian privacy legislation depends on the circumstances of our business. We aim to handle personal information transparently and in accordance with applicable privacy requirements.
1. Information We May Collect
Depending on how you interact with our website, we may collect:
- Your name and contact details.
- Your billing and delivery address.
- Your email address and telephone number.
- Order details, purchased products and transaction records.
- Customer service communications and enquiries.
- Website usage, device and technical information, including information collected through cookies or similar technologies where used.
- Marketing preferences and subscription status.
Payment information may be processed by third-party payment providers, including PayPal. We do not intentionally store your full payment card details on our website.
2. How We Use Your Information
We may use personal information to:
- Process and fulfil orders.
- Arrange delivery and provide order updates.
- Process payments, refunds and exchanges.
- Respond to customer enquiries.
- Maintain business and transaction records.
- Operate, maintain and improve our website.
- Detect and prevent fraud or unauthorised activity.
- Send marketing communications where permitted and, where required, with your consent.
- Meet applicable legal and regulatory obligations.
3. When We Share Information
We may share relevant information with service providers where necessary to operate our business, including:
- WooCommerce and our website hosting provider, to operate the online store.
- PayPal and other payment providers enabled at checkout, to process transactions and manage payment-related issues.
- Shipping and delivery providers, to fulfil orders.
- Website analytics, email marketing or technical service providers, if we use these services.
- Professional advisers, regulators or authorities where required or permitted by law.
These providers may process information in accordance with their own privacy policies and applicable contractual arrangements.
We do not sell personal information as a standalone product.
4. Overseas Disclosure
Some service providers may store or process information outside Australia.
Where applicable privacy laws require it, we will take the necessary steps concerning overseas disclosures.
For information about how a particular provider handles your information, please refer to that provider’s privacy policy.
5. Cookies and Website Technologies
a’Mar Boutique uses cookies and similar technologies to ensure that our website operates correctly and to provide a smooth and secure online shopping experience.
Essential Cookies
Our website is powered by WordPress and WooCommerce. These platforms may use cookies and similar technologies to support essential functions, including maintaining shopping cart contents, managing customer sessions and facilitating checkout.
Payment Processing
When you make a payment through PayPal, PayPal may use cookies and similar technologies to process payments, prevent fraud and maintain transaction security. PayPal’s collection and use of personal information are subject to its own privacy policy.
Analytics and Advertising Technologies
We may introduce third-party analytics and advertising technologies in the future, including Google Analytics 4, Google Ads conversion tracking and Meta Pixel. If implemented, these technologies may collect information about website visits, browsing activity, interactions with products and purchases to help us understand website performance, measure advertising effectiveness and improve our marketing campaigns.
This Privacy Policy will be updated as necessary to reflect the technologies actually implemented on our website and how they are used.
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain website functions, including shopping cart and checkout features.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
For further information about how third-party providers handle personal information, please refer to their respective privacy policies.
6. Direct Marketing
We may send promotional emails where permitted by law.
You can unsubscribe from marketing emails using the unsubscribe link provided or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages, such as order confirmations or delivery updates.
7. Security and Retention
We take reasonable steps appropriate to our business and applicable legal obligations to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, business records and legal obligations.
Information that is no longer required will be handled or disposed of in accordance with applicable requirements.
No online system can be guaranteed to be completely secure.
8. Access, Correction and Privacy Enquiries
Depending on applicable law, you may be able to request access to or correction of personal information we hold about you.
To make a request or raise a privacy concern, contact:
a’Mar Boutique
Email: [email protected]
Business address: Newtown
We will consider your request and respond in accordance with applicable requirements.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of websites we do not operate.
Please review the privacy policies of those third parties before providing them with personal information.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, website or legal obligations. The latest version will be published on our website with its updated date.
11. Contact Us
For questions about this Privacy Policy, contact:
a’Mar Boutique
Email: [email protected]
Business address: Newtown